Orders are processed within 1 - 2 business days of receipt (excluding holidays). Orders submitted after 2:00 PM (PST) are considered to have been received on the next business day. While we make every attempt to get your products to you as fast as possible, we cannot guarantee delivery time.
HMR Shipping
We offer standard, rush and shipping outside the continental US and to APO/FPO for HMR Products. If you are located in the San Diego area, you may pick up your HMR Order at our San Diego center office during our regular business hours. We cannot ship to P.O. Boxes and we are unable to ship internationally.
HMR Order Subtotal
(after discounts) |
Shipping Fees
(standard) |
Up to $200 |
$9.95 |
Over $200.00 |
FREE |
HMR at Home® Ongoing Orders* |
FREE |
*Free shipping for members in the HMR at Home Program applies only to ongoing orders (automatic HMR at Home orders) within the Continental U.S.. Any additional orders placed between ongoing order shipments that are under $150.00 will be charged for shipping. |
Order Subtotal
(after discounts) |
Shipping Fees
(rush) |
| Up to $150.00 |
$25.00 |
| $150.00 - $299.00 |
$35.00 |
| $300.00 - $499.00 |
$50.00 |
| $500.00 and over |
$100.00 |
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Shipping Outside the Continental U.S. and APO/FPO
Refer to the chart below for shipping fees to Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, U.S. Territories, and APO/FPO boxes. Shipping fees are applied after discounts. (Rush shipping is NOT available to addresses outside the continental U.S.)
Please allow 3-5 business days for shipping to Alaska, Hawaii, and Puerto Rico.
Allow 7-14 business days for delivery to the U.S. Virgin Islands, U.S. Territories, and APO/FPO boxes.
Order Subtotal
(after discounts) |
Shipping Fees
(Outside the continental U.S.) |
| Up to $150.00 |
$25.00 |
| $150.00 - $299.00 |
$35.00 |
| $300.00 - $499.00 |
$50.00 |
| $500.00 and over |
$100.00 |
Rockerbox Shipping
Most orders are shipped via USPS from New York.
We cannot ship to P.O. Boxes. We are unable to ship Rockerbox products to international, military or addresses outside the continental US.
Product Total |
Shipping Fees |
| Up to $34.99 |
$5.00 |
| $35.00 - $69.99 |
$11.50 |
| $70.00 and over |
$20.50 |
IHM Shipping
Most orders are shipped via USPS from our distribution center in Southern California. We cannot ship to P.O. Boxes. We are unable to ship products to international, military or addresses outside the continental US.
Standard Shipping Fees
|
$5.00 |
Rush Shipping Fees
|
$25.00 |
Holiday Shipping Schedule
To ensure timely delivery, please place your order at least one week prior to any national holiday.
BeneFit® Bar Shipping During the Summer Months
We are committed to providing you BeneFit Bars year-round.
In warmer weather, bars may experience melting. There will be no returns or exchanges for melted bars. From June 1st through September 30th, BeneFit bars will be packed in a separate box from the rest of your order and
extra koolits will be added in an effort to try to prevent melting, but melting may still occur. Stickers indicating “perishable/protect from heat” will
also be attached to the outside box.
Cold packs remain cold for approximately 72 hours. If you are concerned about possible melting of the bars, you may want to consider selecting Rush Shipping (fees apply).
Note: If you find that your bars are softer than you like due to the heat, allow the box to sit undisturbed overnight in a cool place. Temperature changes do not impact the nutrition (or flavor) in any way.
Required Signature
Deliveries to residential addresses typically do not require a signature, UPS drivers are instructed to leave packages “out of sight & out of weather”. However, if there is no one there to accept the package, and the UPS driver does not feel comfortable leaving
it for any reason, s/he is NOT required to leave the package. When you select special shipping instructions asking for UPS to leave the shipment without signature, we send this request to UPS, but it does not guarantee that the package will be released without signature. Please be sure to include the apartment number – delivery will be delayed without this address information.
Business addresses may require a signature, but not necessarily from the recipient whose name is on the box. Anyone in the building is able to sign for the package. Please be sure to include the company name and floor/suite number if you are sending to
an office building.
When delivering to apartment buildings, UPS drivers typically do not leave packages without signature unless there is a concierge, a mail room or a building manager available to sign on behalf of the recipient.
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