Shipping Rates & Times HMR Shop

Orders are processed within 1 - 2 business days of receipt (excluding holidays). Orders submitted after 2:00 PM (PST) are considered to have been received on the next business day. While we make every attempt to get your products to you as fast as possible, we cannot guarantee delivery time.

Applies to HMR Products. We offer standard, rush and shipping outside the Contiguous US and to APO/FPO for HMR Products. We cannot ship to P.O. Boxes and we are unable to ship internationally.

We offer standard shipping for addresses within the Contiguous U.S. Please allow 5-10 business days for delivery. Shipping fees are applied after discounts.

HMR Order Subtotal
(after discounts)
Shipping Fee
(standard)
Up to $225.00 $11.95
Over $225.00 FREE
HMR at Home® Ongoing Orders* FREE
*Free shipping for members in the HMR at Home Program applies only to ongoing orders (automatic HMR at Home orders) within the Contiguous U.S.. Any additional orders placed between ongoing order shipments that are under $150.00 will be charged for shipping.

 

We offer rush shipping for addresses within the Contiguous U.S. Please allow 4 business days for rush delivery (1-2 business days for processing plus 2 full business days for delivery). Shipping fees are applied after discounts.

Order Subtotal
(after discounts)
Shipping Fee
(rush)
Up to $150.00 $35.00
$150.00 - $299.00 $50.00
$300.00 - $499.00 $75.00
$500.00 and over $100.00

 

Refer to the chart below for shipping fees to Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, U.S. Territories, and APO/FPO boxes. Shipping fees are applied after discounts. (Rush shipping is NOT available to addresses outside the Contiguous U.S.)

Please allow 3-5 business days for shipping to Alaska, Hawaii, and Puerto Rico.

Allow 7-14 business days for delivery to the U.S. Virgin Islands, U.S. Territories, and APO/FPO boxes.

Order Subtotal
(after discounts)
Shipping Fees
(Outside the Contiguous U.S.)
Up to $150.00 $35.00
$150.00 - $299.00 $50.00
$300.00 - $499.00 $75.00
$500.00 and over $100.00

 

Holiday Shipping Schedule

To ensure timely delivery, please place your order at least one week prior to any national holiday.

 

BeneFit® Bar Shipping in the Summer

We are committed to providing you BeneFit Bars year-round. In warmer weather, bars may experience melting. There will be no returns or exchanges for melted bars. From June 1st through September 30th, BeneFit bars will be packed in a separate box from the rest of your order and extra koolits will be added in an effort to try to prevent melting, but melting may still occur. Stickers indicating “perishable/protect from heat” will also be attached to the outside box.

Cold packs remain cold for approximately 72 hours. If you are concerned about possible melting of the bars, you may want to consider selecting Rush Shipping (fees apply).

Note: If you find that your bars are softer than you like due to the heat, allow the box to sit undisturbed overnight in a cool place. Temperature changes do not impact the nutrition (or flavor) in any way.

 

Required Signature

Deliveries to residential addresses typically do not require a signature, UPS drivers are instructed to leave packages “out of sight & out of weather”. However, if there is no one there to accept the package, and the UPS driver does not feel comfortable leaving it for any reason, s/he is NOT required to leave the package. When you select special shipping instructions asking for UPS to leave the shipment without signature, we send this request to UPS, but it does not guarantee that the package will be released without signature.  Please be sure to include the apartment number – delivery will be delayed without this address information.

Business addresses may require a signature, but not necessarily from the recipient whose name is on the box. Anyone in the building is able to sign for the package. Please be sure to include the company name and floor/suite number if you are sending to an office building.

When delivering to apartment buildings, UPS drivers typically do not leave packages without signature unless there is a concierge, a mail room or a building manager available to sign on behalf of the recipient.