Shopping

You may return any unused/unopened, undamaged products within 30 days from your original order date.

Returned products must be unused/unopened products (full boxes for shake products of 18 packets). After inspection of the returned merchandise, we will reimburse the purchase price of the item, less the original shipping costs and less a 10% restocking fee. Reimbursements do not include shipping costs incurred to return the product.

All refunds will be issued in the original form of payment used for purchase. To arrange for a return, please contact Customer Service.

 

If You Receive the Wrong Item

If an error occurs in filling your order (and you receive items you did not order), IHM will gladly exchange the incorrect items for the correct items. Please contact customer service for details.

 

Customer Service

Phone:
619.297.8640 (from San Diego)
888.446.2846 (outside San Diego)

Business Hours :
Monday and Friday 9:00 AM - 5:00 PM (PST)
Tuesday, Wednesday, and Thursday 10:00 AM - 7:30 PM (PST)